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MySmoothSkin 90 Day Money Back Guarantee

We get that it's hard to trust a product boasting such results, at a fraction of the cost of salon laser treatments. That's why we're proud to offer our 90 day money-back guarantee!

How to claim your money back:
1. To be eligible to claim a refund, individuals must have purchased our Hair Removal Handset from our online store between 9.00am 1 August 2018 and 11.59pm on 31 December 2021.

2. On the day your order is delivered, email a customer care representative at hello@mysmoothskin.co.za a blank email with the subject header "90 Day Money-Back Guarantee". You have a grace period of 3 days to send this email.

3. Trial our Handset for at least 70 Days from date of purchase, but for no more than 90 days.

3. If you are not completely satisfied by the performance of our Handset, email a customer care representative via the same email chain sharing your review and money-back request.

4. Once approved, return the our Handset (in its original packaging) via a courier service not more than 90 days from date of purchase to the address provided by our customer care representative.

5. Once returned, our Handset's purchase price will be refunded to you.

6. Incomplete, indecipherable or illegible claims will be deemed invalid.

Postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.