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FAQs

How much is shipping?

Our nation-wide shipping is R49 for direct door delivery. Free shipping when you spend R1000 or more.

How long will my order take?

All items are shipped via Door to Door courier will be delivered to the provided physical address in 5 - 15 business days  depending on your area.

How do I track my order?

Upon dispatch we will send you shipping references which include tracking number and tracking link. Enter the tracking number into the tracking box on the couriers website and you will see your items progress.

What do I do when I don't receive my item?

If you haven't received your item please make us aware by contacting us via e-mail. We will then follow up with the courier to resolve the issue.

Can I cancel my order?

You can cancel order before you make payment. You cannot cancel after your order has been dispatched.

How Long till my order is dispatched?

Between payment processing and packaging, your order will be dispatched within 2-4 days.